Korean National Symphony Orchestra

Terms and conditions for membership

Chapter 1 Basic service for members
Article 1 (Purpose)
The purpose of this article is to define the right, duty, and responsibility between members and symphony orchestra in connection with condition of service and its procedure, such as benefits (hereunder “Service”) and registration to be a member of symphony orchestra (hereunder “member”) operated by symphony orchestra(hereunder “symphony orchestra”).

Article 2 (Definition and amendment of terms and conditions)
①  The terms and conditions will be effectuated by the agreement of “member” after notification to members in several methods, such as posting on paper or uploading it on homepage or other means by “symphony orchestra”.
②  ""Symphony orchestra” can change terms and conditions as occasion demands. Amendment will be effectuated with the notification in the way mentioned in Article 1.
③ After the date of effectuation of amendment, continuance of usage will be deem to agree with amendment.

Article 3 (Regulation besides terms and conditions)
All other conditions not mentioned here and the interpretations of these conditions are under regulation, guidelines, and standards of government or relevant Act and subordinate statute or commercial practice.

Article 4 (Definition of terminology)
① “Registration” refers the procedure that a member agrees to follow terms and to supply his personal information for the first time to “Symphony Orchestra” to receive “Service” from “Symphony Orchestra”.
②  “Withdrawal” means a “member” withdraws from supplying his “personal information”, which is listed on “Symphony Orchestra”, and terminates receiving “Service” no longer.
③  “Membership class” refers to the difference between a member, who “registers” automatically, and another, who agrees to have “membership”. It is for “Symphony Orchestra” to provide specialized service among other various “services”.
④  “Registration” means an action of a “registered” “member” applying for specific “Membership class” (such as, KSO Woori membership) to have specialized “service”.
⑤ “Termination” refers that a “registered” “member” terminates the service of “membership class” that he has “registered”.
⑥ “Deleting personal information” means an action to delete one’s personal information due to a claim from a “member” or in accordance with regulation or standards by “Symphony Orchestra”.
⑦ “Homepage” refers to the official homepage(http://www.koreansymphony.com) to sell tickets and register for lectures.
⑧  “General member” means basic “KSO Woori member” that a member gets when he registers in “membership” of “Symphony orchestra”.

Article 5 (Application for registration and formation of utilization contract)
① A “member” who wants to use “service” should apply for “registration” by fulfilling all of the requirements designated by symphony orchestra or on-line after completing application form for registration designated by “Symphony orchestra”.
② The contract of use for “service” after “registration” will be valid by member’s agreement on terms and conditions, applying for registration, and approval by “Symphony orchestra”.
③ “Symphony orchestra"" may refuse “registration” only if it conforms below clauses.
1. If a member doesn’t apply with his real name
2. If a member applies with a purpose to hinder the well-being of society, social order, and public morals
3. If a member cannot fulfill all the requirements for “registration” designated by symphony orchestra
④ In case application for “registration” of a member confronts below clauses, “Symphony orchestra” may not approve of application up until the moment the reason for restriction on approval would be relieved.
1. If symphony orchestra doesn’t have facilities to spare related to service
2. If symphony orchestra has a technical cause
3. All other reasons that “symphony orchestra” has so that it has hard time to approve of “registration” 
⑤T o supply normal service and prevent a member from registering several times, “symphony orchestra” may ask a member to verify himself with e-mail address and cellphone.

Article 6 (Registration of a member for basic membership)
① In case of “registering” in as a “member” of “symphony orchestra”, a member will be granted qualifications for complimentary “KSO Woori membership” initially. In case of a member confronts clauses mentioned below, however, he will not be able to maintain his complimentary membership.
1. If a “member” “terminates” the contract separately
2. In accordance with handling policy over personal information, his personal information will be deleted because he does not use it regularly.
3. If “symphony orchestra” interrupts its “service”
③  Contract of registration for “a member” will be effectuated by the moment when the approval of symphony orchestra reaches its member.

Article 7 (Withdrawal from membership and disqualification)
① A “member” may “withdraw” anytime he wants and “symphony orchestra” processes his “withdrawal” immediately, except his request for withdrawal confronts clauses mentioned below.
1. There is a reason why it must refuse the request of “withdrawal” of a “member” in accordance with regulations and laws
2.In case a “member” “withdraws” his membership, “symphony orchestra” deletes his personal information immediately. In case of deleting personal information of a “member”, it is impossible for him to request for restoration. However whether all other information, rather than personal one, would be deleted or not, depends on Article 31 “the rights to be forgotten”. 
② In accordance with Clause 2, in case symphony orchestra needs to preserve its trade information even though a member “withdraws” from his membership, by decree to such act, symphony orchestra may preserve personal information for certain amount of period designated by symphony orchestra in accordance with handling policy over personal information. For such information, it is possible for a “member” to read it but he cannot request for modification or deletion of it.
③ If a “member” confronts with following clauses, “symphony orchestra” may limit or terminate his qualification as a “member”.
1. If he has registered false information while application for “registration”
2. If the application is related to crime
3. If he steals someone else’s ID or password
4. If he hinders the operation of service on purpose
5. If a member “double-registers” with different IDs
6. If he provides information that interrupts public morals and public order
7. If a member brings disgrace on someone else or causes someone to have disadvantage
 8.  In case of abuse or misuse of advantage to apply for various events and to purchase tickets to concert (You may find relevant specification in Article 13; Trust and Good faith in purchase of tickets to concert and application to events)

Article 8 (Change of information on registration)
①  In case of changes of information on registration of a “member”, he must change it on-line by himself or request for correction to “symphony orchestra”.
②  “Symphony orchestra” won’t take responsibility of loss from violation of Clause 1

Article 9 (Duty of symphony orchestra)
①  “Symphony orchestra” must post a notice on the first service page of “symphony orchestra” so that members can access easily to information, such as name of corporate, name of executive, address of operating office (including an address that deals with complaints from clients), phone number, number of facsimile, e-mail address, corporate registration number, telemarketing registration number, and person in charge of management of personal information. In case of terms and conditions, however, it is possible to link it with connected page.
② “Symphony orchestra” does not violate all of the terms and conditions mentioned here and conducts against public order. In accordance with all of the terms and conditions mentioned here, it will do its best to provide stable and constant service.
③ In case “symphony orchestra” makes a decision that complaints and inconvenience report from a “member” is fair, it shall be handled in accordance with pre-arranged standards.

Article 10 (Duty of a member)
①  A “member” must comply with all of the notifications made by “symphony orchestra” regarding of regulation of terms and conditions and operation guidance. He must conduct a behavior that interrupts business of “symphony orchestra”.
②  From the moment a ""member” completes the “registration” procedure for the “service” of “symphony orchestra”, the “member” has a responsibility to keep the secret of information he entered and the “member” takes all the responsibility for all the results occurred by the usage of ID and password of the “member”.
③   A “member” shall not conduct a behavior mentioned in clauses below in relation to the usage of “service”.
1. Conduct to falsely use ID or password of other “member”
2. Conduct to offer any information about “service” to the third party, duplicate, publish, or broadcast, without previous consent from “symphony orchestra”, for any other purpose except use of “member”
3. Conduct to violate rights, such as copy right of the third party or copy rights of “symphony orchestra”
4. Conduct to cause malfunction of information and communication equipment or destroy critical information to bring out chaos
5. Conduct that is objectively judged that it is relevant to crime
6. Conduct that violates other related regulations and laws or terms designated by “symphony orchestra”

Article 11 (Post of member)
① If “symphony orchestra” considers that contents of service, posted or registered by a member, confront one of followings, it is possible to delete it without previous consent.
1. In case it dishonors, slanders, or libels other “member” or third party 
2. In case it offenses against public order or public morality
3. If it is considered relevant to criminal conduct
4. In case it violates copy rights or “symphony orchestra” or third party or other rights
5. In case it exceeds the duration of posting, designated by “symphony orchestra”
6. In case a “member” posts pornography on the bulletin board of the homepage of “symphony orchestra” or put a link to pornographic web site.
7. In case it is considered to violate other relevant regulations and laws
③  Duty and responsibility of a post, registered by a “member”, belong to the publisher. Without consent of the publisher, “symphony orchestra” cannot use it for profit making purpose, except posting it on its web site. In case of profit making purpose, however, this rule doesn’t apply. 
④  “Symphony Orchestra” has authority to move or publish within its website.
④ A “member” cannot use data, posted as “service”, for profit making purpose, such as selling or processing of information he has gained through “service”.

Article 12 (Baseline Service)
①  A “member” can use search service, community, VOD service, and bulletin board, offered by “symphony orchestra”.
② “Symphony orchestra” will offer information about concerts and lectures regularly/irregularly only to who has agreed to receive it via e-mail and cellphone SMS service (hereunder “SMS”).
③ A “member” can have chances to participate in events on website. For terms of participation and chances for it, however, there can be limitation based on rules designated by symphony orchestra.


Chapter 2 Protection of personal information

Article 13 (Basic duty of symphony orchestra)
① “Symphony orchestra” collects minimum information to offer “service” as a “member” “registers” or “joins in”.
② For a “member” can use “service” safely, “symphony orchestra” have obligation to do its best for the protection of information of a “member” and it must seek for the best safety action for protection of personal information of a “member” (including his credit information).

Article 14 (collection of personal information)
①  “Symphony orchestra"" collects personal information of a “member” regarding following subparagraphs.
1. Name (requirement) 
2. e-mail address (requirement) 
3. Password (it will be encrypted and symphony orchestra will not utilize this information. Requirement)
4. Gender (requirement)
5. Date of birth (requirement)
6. Contact information (requirement)
7. IP address (IP address, auto-collection, requirement)
② As a client offer those requirements of the first subparagraph, he will be entitled to be a “member”. A client may not refuse to offer such information. In that case, he won’t be able to be entitled to be a “member”. For optional information, however, it doesn’t apply.
③ “Symphony orchestra” must have consent from a client as it collects information that can be used to identify its “member”.  (After reading terms and conditions, clicking “I agree”, and filling out the registration form, it will be deemed to agree with terms and conditions).

Article 15 (Utilization of personal information)
①  “Symphony orchestra"" may utilize collected personal information as following subparagraphs.
1. Sending out e-mail, advertisement via SMS/LMS/MMS, monthly magazine, offering information, and results of events (Only to members who have agreed to receive it)
2. Statistical analysis based on demographic information
3. Utilization of default value for trade
4. Processing of data as information for reservation and registration for lectures
② Without additional consents about collected personal information, “symphony orchestra” shall not offer it to the third party. In case of following subparagraph, however, it can offer information without consent.
1. In case there is no special regulation or law (in accordance with law, even though administrative authorities or investigative agency ask for personal information, it would not offer the information unconditionally. With written consent sealed by the chief of the institution, only, it is possible to offer such information).
 2. In case of offering information that is impossible to be used to identify a specific individual since it is need to be used for statistics, academic purposes, or market research

Article 16 (Handling of information)
All the matters, in relation with management, destruction, request for inspection, claim for alteration, and offering to the third party or commission agent, are under the policy of handling personal information of “symphony orchestra”.


Chapter 3 Other

Article 17 (Compensation and exemption)
① “Symphony orchestra” has full responsibility for damages occurred to a “member” on purpose because of the professional negligence of a staff of “symphony orchestra” or “symphony orchestra” itself.
② “Symphony orchestra"" has an exemption in case of following subparagraph.
1. In case it cannot offer any service due to natural disaster or causes beyond the control of it
2. In case of occurrence of inconvenience, due to “member” himself or other “member”
In case of inconvenience, resulting from conduct of other “member”, however, “symphony orchestra” must have proper control over the inconvenience.
3. Expected earnings occurred because a “member” cannot utilize service
4. Damage resulting from destruction of a post by a “member”
③ “Symphony orchestra” doesn’t have responsibility or obligation over information posted by a “member”, data, credibility of truth, and its accuracy

Article 18 (Right to be forgotten)
A client, or the legal heir, in case of death of a client, cannot exercise his/her right to be forgotten, mentioned in following subparagraphs below.
1. Personal information of a client: delete
2. Posts of a client: Possible to delete in case of additional request besides deleting personal information
3. Trading information of a client: Personal information involved in trading information (But it is impossible to delete trading information itself)
4. Information that has been included in statistics so that cannot be used to identify an individual: Impossible to delete

Article 19 (Trust and good faith in purchase of ticket or application for an event)
① A “member” must observe his duty of trust and good faith, mentioned in following subparagraphs below, in case of purchase of tickets or application for events
1. He shall not cause any damage to other “member” or a host of concert due to his large purchase of tickets and cancellation discretionally
2. He shall not cause any damage to other client due to non-participation after he has applied to it
3. He shall not make any confusion to a lotter by filling out various forms with false information
4. He shall not make any innocent victims due to his manipulation with ranking, false recommendation, or false and vicious rumor.
③  In case a “member” violates duty of trust and good faith, mentioned in Paragraph 1, regardless of arrangement of seats, his change to buy tickets, apply to events, or win a lottery, and if his conduct is frequent and serious, his qualification as a “member” can be disqualified. 
④  In accordance with Paragraph 2, all the matters, related to chances to apply, reservation and chances to purchase, and disqualification of membership is separately provided in policies for purchase of a ticket and application to events.

Article 20 (Competent court)
1. In case of rising a law suit because of dispute regarding this “service”, the competent court will be under the jurisdiction where the head office of symphony orchestra is located.
2. In case a member starts law suit against symphony orchestra, it will be limited to the cases where the corporation has obvious reasons attributable to.
3. In case a member starts law suit, all of the lawsuit has to be filed within 1 year since the date of incident.


Supplementary provision
1. These terms and conditions will be enforceable since Dec. 1, 2016.
2. For members, who registered before the date of enforcement, terms and conditions before the alteration of terms will be applied.

I agree with terms and conditions.

Collection and utilizaztion personal information

Article 1 (collection of personal information)
①“Symphony orchestra"" collects personal information of following subparagraphs of a “member”.
1. Name (requirement)
2. Date of birth (requirement)
3. E-mail address (requirement)
4. ID (requirement)
5. Password (it will be encrypted and the symphony orchestra will not utilize this information. Requirement)
6. Telephone (requirement)
7. Cell phone (requirement)
8. Address (requirement)
9. IP address (IP address, auto-collection, requirement)
② As a client offer those requirements of the first subparagraph, he will be entitled to be a “member”. A client may not refuse to offer such information. In that case, he won’t be able to be entitled to be a “member”. For optional information, however, it doesn’t apply.
③“Symphony orchestra” must have consent from a client as it collects information that can be used to identify its “member”.  (After reading terms and conditions, clicking “I agree”, and filling out the registration form, it will be deemed to agree with terms and conditions.)

Article 2 (Utilization of personal information)
② “Symphony orchestra"" may utilize collected personal information as following subparagraphs.
1. Sending out e-mail, advertisement via SMS/LMS/MMS, monthly magazine, offering information, and results of events (Only to members who have agreed to receive it)
2. Statistical analysis based on demographic information
3. Utilization of default value for trade
4. Processing of data as information for reservation and registration for lectures
② Without additional consents about collected personal information, “symphony orchestra” shall not offer it to the third party. In case of following subparagraph, however, it can offer information without consent.
1. In case there is no special regulation or law (in accordance with law, even though administrative authorities or investigative agency ask for personal information, it would not offer the information unconditionally. With written consent sealed by the chief of the institution, only, it is possible to offer such information).
 2. In case of offering information that is impossible to be used to identify a specific individual since it is need to be used for statistics, academic purposes, or market research
제3조 (개인정보의 보유기간) “교향악단”은 수집된 개인정보에 대하여 다음 각 호의 기간동안 보유합니다.

Article 3 (Period of holding personal information)
In relation with collected personal information, “symphony orchestra” will possess collected personal information for such amount of period mentioned in following subparagraphs.
1. KSO Woori member 5 years (Since the last trading day)

In accordance with Article 22 or 24, subsection 2 or Article 25 of Information Communications Network Act, this is the procedure to agree with the collection of personal information. You must agree with followings to register.
I agree with the collection of personal information and use of it.

※ In case of joining in Woori membership, there must be certification through Korean Telecommunication Company.

※ To register, it is necessary to verify yourself. Please have verification with your cell phone.

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